Posts Tagged ‘vendor file cleansing’

Supplier Information management Spotlighted by the Sourcing Innovation blog

Wednesday, April 3rd, 2013

Managing many connections with suppliersLavante was recently spotlighted by Michael Lamoureux on the Sourcing Innovation  blog.

The Sourcing Innovation Blog is a the leading supply and spend management blog focused on education and technology. It is a wholly owned service of ToP KaTS Consulting, a consultancy that focuses on the Supply Chain, Optimization, Analytics, and Technology needs of modern business. 

Here is an excerpt from their article…

Lavante Connect is one of the more powerful, and more streamlined, supplier information self-management solutions on the market. In the Lavante Connect solution, the supplier is walked-through the 3 to 5-step process of completing their profile and is updated with respect to their progress, and percentage of work remaining, after each step. In the Lavante system, the supplier goes through the following easy to follow process: 

  1. Company Profile
  2. Legal Identification
  3. Certifications
  4. Payment Information (may be optional)
  5. Specific Information (may be optional)

Profile information walks the supplier through the definition of headquarters information, address information (notices, payment, warehouse, etc.), references, ownership, diversity, business structure, and contacts.

Legal ID walks the supplier through entry of business numbers, tax numbers, and other government identification in the countries that the supplier operates in. It also makes sure that the supplier uploads the appropriate documentation required by the customer, such as W9s in the US.

Certifications walks the supplier through the insurance and certification requirements of the customer and makes sure that the supplier specifies all of the relevant information and uploads the appropriate documents.

Payment walks the supplier through the specification of the payment types they accept (pCard, check, EFT, wire, etc.) and the specifications for each payment type.

Specific Information, of which there can be more than one tab, walks the supplier through the specific information requests unique to the client, such as required product and service information, sustainability information, etc. and the documentation that needs to be supplied.

The ease of use comes not only in the easy to follow registration, and profile completion process, but the fact that the system:

  • validates everything that can be validated,
  • eliminates duplication of data entry whenever possible, and
  • forces e-signatures and verification for all legal documents.

Not only does the system validate that all data entered is in a valid format, but it integrates with as many third party systems as possible to verify that the entered data is correct. Business numbers and tax numbers are automatically verified against government databases, address information is validated against address databases, bank and p-card information is verified through penny-transactions, etc. The system makes it hard for a supplier to make a mistake and harder for any errors to persist for more than a few days. It also alerts the supplier as soon as certifications or registrations are about to expire or information has to be re-verified (according to the customer’s schedule, where such customer may require re-verification of contact information every six months).

All address, contact, and similar data is automatically indexed and can be mapped to any other information requirement that makes sense. So, if headquarters also happens to be the payment and legal notice address, it only has to be entered once. Same for contact information.

For the most part, SIM isn’t complex, and neither are supplier portals, but few master the usability and simplicity required to onboard even the technology unsophisticated supplier quickly and easily with complete profiles, no errors in critical information, and fresh profile data. Lavante Connect is in this group.

To read more go to: Lavante Connect – Streamlined Supplier Self Management

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Benefits of Supplier Master Data Management | MDM Systems

Tuesday, March 19th, 2013

Large Data systems these days depend on the quality of data we feed them. Optimizing supplier relationships and ERP system effectiveness ultimately rely heavily upon our ability to collect timely accurate information. Too many times across our businesses the data that has been received from suppliers decays and leaves us with useless information for us to look at when we are trying to make decisions.

Accurate supplier data drives system effectiveness and saves time, resource, and dollars. Large volumes of data across multiple systems and departments, along with data decay are challenges to maintaining quality supplier data. Up-to-date supplier information is critical for compliance with regulations and controls, such as OFAC screening, diversity tracking, and new tax legislation.

Lavante SIM: On-Demand Supplier Information Management as a Strategy.

Lavante SIM enables companies to proactively communicate with suppliers and gain real-time visibility into suppliers and relationships. Lavante SIM drives compliance across the supplier lifecycle–from initial vendor master file cleansing, to on-boarding, to ongoing maintenance. Set important Vendor Master Controls and let the Lavante software manage your communications.

Lavante On-Demand Supplier Master Data Management

Drive master data compliance & insight across the supplier life cycle:

  • Core Supplier Data
  • Tax Information
  • Ownership & Diversity
  • Supplier Classification
  • Insurance & Risk
  • Financial Information
  • Contract Information

 Create an enterprise-wide single source of truth for supplier master data:

  • Ensure quality of supplier data
  • Gain insight into your suppliers and relationships
  • Drive compliance with regulations and internal controls
  • Drive corporate compliance with new 1099 Tax Legislation
  • Reduce supplier risk
  • Reduce cost of managing supplier information

 

Why Lavante Supplier Information Management?

  • Quick Time to Value: On-demand, “out-of-the-box” with immediate results 
  • The Highest Supplier Compliance: 8X results of alternative solutions
  • Ongoing Communication: Drives supplier participation and data quality
  • Funded by Recovery:  Works seamlessly with Lavante Recovery

Benefits of Supplier Master Data Management | MDM Systems | MDM Strategy

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Vendor File Management | Collect W9 | OFAC Screening | Insurance Certification Collection | Diversity Tracking | Supplier Onboarding | USPS Validation

Tuesday, March 19th, 2013
Join CEO, Joe Flynn of Lavante in an “Ask the Expert” webinar as he interviews both Jeff Ulanoski, former Rite Aid Director of AP and Jeff Wiest, former AP Manager at Tyco Electronics on the state of Vendor Management.
Find out the benefits of using technology to:Collect and Validate W9s,  Monitor and Screen OFAC Lists, Validate Supplier Insurance Certificates, Collect and Track Diversity Status, Manage / Automate Supplier Onboarding, Validate USPS AddressesManage changes your Vendor File,  More….


            Webinar Event:  Wednesday, April 3, 2013 10:00 am 

Pacific Daylight Time (San Francisco, GMT-07:00)

Register Lavante Webinar

About the Speakers:

Jeff Wiest Lavante

Jeff Wiest led the accounts payable function for the U.S. Financial Shared Services Center of Tyco Electronics since its formation over 10 years ago. During that time he oversaw the post-acquisition integration of more than 20 payables functions into the service center. He was instrumental in the implementation of electronic technology solutions that have resulted in significant efficiency improvements and cost savings. Prior to joining Tyco, Jeff served in various accounting roles for AMP Incorporated.

Jeff Ulanoski Lavante

Jeff worked for over ten years with Rite Aid Corporation as Director of AP, during which time he led that company’s Transaction Tax and Accounts Payable organizations. During his tenure at Rite Aid, Jeff was a key player in the integration of the Brooks Eckerd AP process into Rite Aid. His experience included the introduction of technology-enabled solutions and Best-of-Class processes to improve corporate efficiency, reduce costs, increase cash flow and mitigate risk. Prior to Rite Aid, he spent five years at Foot Locker as Manager of Transaction Taxes.

 

 

 

See a Demo of the Lavante Product Suite where you can automatically set your corporate controls and let the application manage all communication for you

Vendor File Management

Register Lavante Webinar

Vendor File Management | Collect W9 | OFAC Screening | Insurance Certification Collection | Diversity Tracking | Supplier Onboarding | USPS Validation

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The Institute of Financial Management IOFM Webinar Vendor Management Automation Survey Results

Wednesday, February 6th, 2013

IOFM Webinar Vendor Management Automation Survey Results

   IOFM Webinar:  Vendor Management Automation Survey Results

Date: February 7, 2013
Time: 10:00 AM PT   1 :00 PM ET
Duration: 1 Hour

 

Register NOW

Join us for this one hour interactive webinar to help make your AP department more successful in 2013.  The Institute of Finance & Management (IOFM) recently surveyed finance professionals, including accounts payable department managers, supervisors and controllers, to learn about the level of automation in their organization’s accounts payable department, specifically focusing on the tasks related to vendor/supplier management.

This webinar analyzes the state of vendor management in accounts payable departments today, the perceived benefits of utilizing an automation solution, and the difficulties and obstacles for an AP department that wants automation solutions implemented.

Attend this webinar to learn:

  • The state of vendor management in accounts payable departments today
  • The perceived benefits of utilizing an automation solution
  • The difficulties and obstacles for an AP department that wants automation solutions implemented

You will also get a sneak peak into the Lavante Supplier Information Management application where you will see an automated solution for managing suppliers that is within reach.

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Lavante Recognizes AP Thought Leaders at Fusion 2012

Monday, July 9th, 2012

For those of you who were able to attend the IFO Fusion 2012 conference in Nashville, I hope you had a chance to stop by Lavante’s booth and have your “catch the wave” photo taken!  Also, and more I hope you were able to attend one of Lavante’s five panel discussions that were headlined by some of the finest thought leaders in accounts payable today. We were so pleased to collaborate with so many experts in the AP field to develop and present these five very different, content-rich  presentations.  In an effort to recognize these individuals and their contributions to the AP industry, Lavante presented each panelists with a Lavante AP Thought Leadership Award.

We value the contributions made by these AP professionals.  They not only spent considerable time and effort to create the presentations, but they were all willing to openly share their individual experiences and perspectives about their companies and departments.  Ultimately, it is this type of interactive, open exchange that advances forward-thinking approaches and methodologies in the accounts payable field.  It is an honor to be part of these discussions and to work with such an experienced and insightful group of AP professionals.

We wanted to take a few minutes to recognize each of these experts who contributed so much to these panels and the AP industry:

  • •    Future of AP:  Five Ways to Drive Excellence & Increase the Value of AP
    Josh Morrison, Manager, Vendor Relations, C&S Wholesale Grocers, Inc
  • •    Supplier Portals 101:  What you Need for Effective Supplier Information Management Systems
    Desiree Clayton, Director, Nordstrom
    Tina McGlasson, AP Manager, Omnicare
    Jennifer Barnett, Former System Manager, Accounts Payable, Summa Health
  • •    Transforming AP through  Technology & Automation
    Kathy Sharp, Executive Director of Accounts Payable at MGM Resorts International
    Terri Dunn – Operations Manager, Transactions at Jones Lang LaSalle
    Jennifer Barnett – Former System Manager, Accounts Payable, Summa Health
    Fran Hammer, Manager, Disbursements & Travel, Hershey’s
  • •    Case of the Disappearing Credits
    Mary Schaeffer, Editorial Director and Publisher, Accounts Payable Now & Tomorrow
    Sharon Warmboe, Manager, Accounts Payable, Gilead
    Patty Gustaveson, Assistant Manager, Audit & Controls , Nordstrom
  • •    Cool Tools in AP
    Tom Lyman, Director of Accounts Payable, Saftey-Kleen
    Josh Campbell, Senior Finance Manager, Disbursements, Humana

If you want more information about the presentations and the Lavante AP Thought Leadership Awards presented at the conference, please contact me directly at joe.flynn@lavante.com.

Lavante Connect

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Notes from the Field – AP Discussion Increases around the need for Effective Supplier Management Processes

Thursday, July 5th, 2012

AP professionals discuss industry trends at Lavante lunch & learnLast month I had the pleasure of visiting Minneapolis to participate in two separate events – a lunch & learn session co-sponsored by Lavante, Basware and the IOFM, followed by the Northern Lights IFO chapter meeting. Here, I’ll focus on discussions that took place at the first event, and I’ll return next week with some thoughts about the second presentation.

The lunch & learn which took place at a great steak house in downtown Minneapolis, The Future of AP: Five Changes Coming to AP, focused on some key challenges facing corporate AP professionals. In attendance were individuals from both small to large organizations and across a range of industries (manufacturing, retail, financial services, education, and healthcare).

As usual, the topic elicited much discussion, with considerable attention given to a challenge facing most of those in attendance–that of keeping their vendor master file accurate. While most attendees agreed that they perform an initial validation of the vendor data while setting up the vendor, there was not as high a consensus that they had an on-going system of checks and balances related to changes to existing vendors and on-boarding of new vendors. It was noted that there break-downs in this process caused many critical issues. For example, the same vendor can, and often does, get setup in the vendor master file multiple times. Or, as a result of mergers and acquisitions, related vendors are not identified. These issues can cause companies to miss purchase volume discounts as well as hinder their ability to take credits for returns. Additionally, it is impossible for the organization to calculate an accurate spend file by vendor, which can negatively impact contract negotiations. And this impacts not only finance, but procurement and in the end, the company’s bottom-line.

As we discussed at the event, there are multiple ways to handle the maintenance of data in the vendor master file, but the best practice which I adhered to during my tenure as Supervisor, AP at Rite Aid, is to:

  • • Start with a thorough cleansing of existing vendors.
  • • Incorporate an ongoing process that ensures new vendors are thoroughly analyzed, compared to the existing vendor master file, with updates made continually.

I found that the most efficient way to accomplish this was to partner with a third party company. Furthermore, that solution should have access to a vendor data network which can be leveraged to assure accuracy of the vendor master file. At the same time the use of a self-service portal application would allow vendors to update information as well as store required documents and validate TIN numbers — in real time. This type of supplier portal will increase collaboration between the buyer and supplier while providing a repeatable, ongoing process that ensures vendor information is accurate, complete and up-to-date.

Lavante has technology-enabled solutions to help deal with this and other related problems – Lavante Recovery+ and Lavante SIM (Supplier Information Management), which offer a way to automate many of these processes through our on-demand, SaaS-based software solutions. With them, users have a way to not only collaborate with suppliers via a web-based tool, but they allow complete visibility in the supplier base to identify related and duplicate vendors (all in real-time!), and to keep vendor information current. Part of this process is collecting and validating critical regulatory items – such as TIN matching and OFAC screening. And, the solutions leverage Lavante’s comprehensive supplier network, which increases vendor data accuracy and speeds up the cleansing process.

Here is one screen shot from the Lavante application showing the supplier compliance dashboard pharmaceutical company, demonstrating the number of suppliers which were updated and possible related suppliers identified through the update process.

For more information about Lavante solutions please visit www.lavante.com

I’ll have more notes on my second presentation in Minneapolis next week. In the meantime, please feel free to contact me with questions or comments.

Jeff Ulanoski, Sr. Consultant Lavante

 

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Benefiting from a Prescription for Clean Data: A Case Study

Tuesday, January 24th, 2012

A recent case study developed by Spend Matters details  how a North American and global procurement organization for a top five pharmaceutical company applied a defined exercise and solution implementation from Lavante to discover where it had excess risk exposure, lack of policy compliance, over payments and other cost driving issues. The procurement organization, which primarily focused on order-to-cash, procure-to-pay, credit and collections was ultimately able to trace all of its challenges in these areas back to weak or missing vendor data.

As the case study details, the company already had some of its vendor data under active management, but many vendor data points required enhanced management. Critical data with inaccuracies included:  remit-to addresses, parent child connections, duplicate vendor entries and incomplete fields including TIN, email and fax numbers.

If the organization had embarked on its data cleansing efforts internally, the benefits would not have cost-justified the task. As such, it decided to work with an external partner. After evaluating a number of providers, this pharmaceutical company selected Lavante based on the power of its underlying technology and the portal it offers to access it. Lavante also offered a breadth of coverage to reach the majority of the pharmaceutical company’s vendors rather than just the top 10-20% of its vendors.

The company implemented the change process by centralizing data quality through one common channel in order to ensure accurate books. To achieve this, the solution was integrated with the pharmaceutical company’s vendor outreach and registration process through four key components: validation, updates, augmentation and de-duplication to primarily find duplicate payments.

To read more about this process, download the full case study by clicking here.
It clearly demonstrates how this global pharmaceutical company was able to recover $5MM in credit opportunities based on a total spend of $10 billion. In order to have the same EPS impact, the organization estimated they would have needed to generate between $50MM and $100MM in new sales.

An underlying platform for credit recovery proved to be the key success factor. Previous, largely manual consultant-led activities focused on only top vendors and their “statement reviews” and led to a lower recovery rate. In contrast, the Lavante platform cast a wider net, and this broader reach resulted in additional recovery opportunities that had been previously overlooked. This was critical for this pharmaceutical company as the top 10-20% of vendors were already “over-farmed” and the next tier down was where the most significant potential for recovery was found.

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Seven Tips to Avoid the Impact of Bad Supplier Data

Tuesday, December 6th, 2011

Bad data can be at the root of many finance and accounts payable challenges. And there are many ways vendor data can be processed that cause duplicate vendor files to be set up.

Consider the various ways that a company names can be constructed.  The screen shot below how the Lavante Recovery™ solution has located potential duplicate vendors based on phone and fax numbers matching for variously-named suppliers.

 

 

 

 

 

 

 

 

 

 

 

 

From inconsistent naming conventions, to the same vendors located at different addresses, the potential for errors are vast and the impact of this bad data can be dramatic.

Based on a recent research report by Jason Busch and Thomas Kase of Spend Matters, here are the top seven areas to focus on to avoid the costly impact of bad supplier data:

  1. Create an undisputed single point of reference – With processes to automate the supplier registration process, to collect supplier communications in a common repository and to assure data entry accuracy, organizations and dramatically eliminate costly errors.
  2. Adhere to compliance requirements – Technology solutions can build in flexibility to support new compliance requirements by dynamically engaging with vendors around business changes, reducing compliance turnaround.
  3. Assure security and privacy – In partnership with the Information Technology organization, Finance and A/P need to have strong adherence to security and privacy governance for data security, IP protection and information privacy.
  4. Eliminate payment errors – A focus on processes to eliminate payment errors will reduce expenses around reissuing checks, late payment penalties and reduce over-payments and duplicate payments which can occur whenever a vendor is set up twice in the system.
  5. Establish business continuity dependencies – Often owned by the Procurement team, business continuity impacts areas including material costs such as wrong parts, the cost of product or service disruption when stock runs out, operational overhead. It is also important to evaluate sales-side impact prior to making buys-side decisions, especially if a vendor is also a customer.
  6. Minimize overhead for supplier management – By implementing supplier self-service maintenance functions, organizations can minimize internal staff resources for data maintenance activities
  7. Automate using technology – Investments in technology will greatly improve your overall ROI as well as improve a company’s procurement professional utilization which can result in substantial savings.

The full white paper,  Developing and Maintaining Accurate Supplier Data – Overcoming Dirty Supplier Information in Finance and Procurement, includes much more about the importance of keeping vendor data files clean and up-to-date, along with a case study that details how one Fortune 500 Pharmaceutical company used Lavante Recovery to solve the problem and improve its recovery processes.  Click here to download the report.  Or, click here to read more about how Lavante Recovery helps cleanse vendor contact records.

 

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Lavante is Pleased to Welcome Lennox Industries as a New Lavante Recovery User

Monday, November 21st, 2011

Lennox Industries Selects Lavante RecoveryEarlier this month we announced the addition of a new Lavante Recovery™ customer, Lennox Industries.  I’d like to share with you some of the compelling reasons why they chose our solution over other traditional, manual services.  Not only do these reflect what I see as the key strengths of our technology-driven recovery solution, but they underscore what we continue to hear other companies describe as critical needs in the recovery audit industry.

Lennox selected Lavante, in part, because of our ability to deliver: comprehensive statement audit process;  patented, SaaS technology allowing seamless access to all results through a web-based portal;  speed and ease of deployment which delivers fast, continuous results, and; vendor file management and data cleansing as part of the recovery process.

Lavante’s patented SaaS technology continues to drive a differentiated offering for companies looking to maximize recovery dollars.  Because of our automated processes, Lavante Recovery is able to reach out across the breadth of a company’s supplier base vs. a small sampling which manual process-based services are limited to.  Our web-based portal also provides our users with seamless access to real-time reports and a view of every aspect of the recovery process.

The speed and ease of deployment are other important criteria to Lavante customers.  Our solution does not  require on-site personnel nor extensive, complex data collection procedures, making it fast and easy to deploy.   And in today’s business environment, where companies are forced to take on more and more task with fewer resources, our customers recognize that Lavante Recovery deployment has minimal impact on both AP and IT staff.

Another important feature noted in this announcement is the inclusion of vendor file management and data cleansing as part of the entire recovery process.  Our outreach to the majority of suppliers combined with over 2  million suppliers in the Lavante Supplier Network means that we update and cleanse your vendor contacts, which also helps to identify potential duplicate vendors.

We are excited to be working with Lennox Industries, a leading provider of customized home heating, cooling and indoor air quality products.   Click here to read more about this recent announcement.

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The Connections Between Accurate Supplier Data and High Recovery Credits Discussed in Sourcing Innovation Blog by Michael Lamoureux

Monday, October 24th, 2011

automatically connect with suppliersEarlier this month, Michael Lamoureux, better known as “the Doctor”, posted two very informative blogs on Sourcing Innovation, focused on the process of statement side recovery benefits.  His initial entry, Recovery Audits – Are they Worth It, argues that indeed, with the right technology, the money recovered is significant.  He states:  “… using technology and analysis, some companies are able to recover an average of 600,000 to 1,000,000 in vendor credits for every 1,000,000,000 in a recovery audit… in some cases, the leaders are able to recover 5,000,000 for every 1,000,000,000, and that’s always worth it no matter how big you are.”  These savings expanded even more when the solution provider includes a “SIM-powered” technology, which helps cleanse data and literally clean up problem areas.

His next post, Lavante Recovery – A Risk-Free Way to Segue Into SIM  expands the conversation to discuss Lavante’s Recovery Audit solution, which has built-in SIM-type capabilities.  And, the article continues to cover how Lavante works to “identify omissions, errors, and inconsistencies in your supplier data.”  What I saw as the vision of the two posts is the clear connection Michael makes between clean supplier data (and the ability to keep it updated on a continuous basis) and the ability to drive the maximum recovery effort.

“The benefits of good supplier data and multi-channel reach-out cannot be underestimated where recovery audits are concerned…. With respect to the former, cleaner supplier data makes for more complete transaction data, which not only increases the chance of finding a duplicate, incorrect, or fraudulent transaction — but improves your follow-on spend analysis efforts (and results). As a result of its supplier data cleansing effort, Lavante is typically able to process at least 95% of spend through its recovery audit solution, which maximizes the chances that it will find the majority of your recovery opportunities.”

Our company’s founders, Joe Flynn and Tom Flynn, saw the connections between clean supplier data and maximum recoveries when they built out Lavante’s solution set.  Our SaaS-based solution set starts with an automated outreach to the breadth of our client’s suppliers, and then continues to update records through our supplier network database, now with over 2.3 million suppliers.  The continuous communication with suppliers results in very high compliance, which keeps our client’s vendor records current, driving the maximum amount of credits possible.

Michael is very astute in his observations and analysis.  I have been in supplier management business for 25+ years and very few are able to connect the dots between Supplier Audit Recovery and Spend Analysis.  In a future post I will dig further into Doctor’s comments on how Recovery leads to cleaner supplier data resulting in improved spend analysis, which in turn provides better sourcing and more effective supplier management.

If you are interested in this connection of vendor file management and data cleansing processes, as well as statement audit please visit our website.  And, click here to read more about Michael Lameraux and his Sourcig Innovation.  The two blog postings referenced here can be found at: Recovery Audits – Are they Worth It, Lavante Recovery – A Risk-Free Way to Segue Into SIM .

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