Posts Tagged ‘Technology’

Recovery Auditing Misconceptions #1 of 4

Saturday, March 27th, 2010

Recovery Auditing Misconception #1 of 4:  There aren’t enough recoveries to justify the effort

The short answer:

You don’t know what you don’t know. Especially if you don’t, or can’t look. Often, companies that we speak with have been underwhelmed by the volume of recoveries that traditional profit recovery firms have identified in the past, so they don’t believe there’s much money to be recovered.  They don’t realize they’re looking at only the tip of the iceberg. Lavante’s approach delivers expanded levels of recovery because Lavante does a much more comprehensive audit and thus reviews a completely different set of data than traditional firms can. This generates a completely different result.

Why?

Unlike traditional firms that primarily review historic client AP records, Lavante’s method focuses on opportunities beyond AP records and delivers a higher yield as a result.  Lavante begins with an exhaustive review of vendor AR statement data.  Where traditional firms review a sample of vendor records, Lavante leverages its proprietary communication application to correspond with virtually all of client’s active vendors.

Comprehensive vendor communication leads to significant opportunities for profit recovery in three major areas:

1)      Although recovery totals are generally weighted toward larger vendors, our experience has shown that the lower 80% of the population (on the basis of spend) represents 61% of the vendors with credits. Since others don’t typically communicate with these vendors, these credits typically go unrealized. (see sidebar)

2)      Communicating directly with vendors enables Lavante to manage and clean the client’s vendor file – fewer duplicate vendors leads to fewer duplicate payments. Moreover, establishing the links and relationships between vendors opens the door to negotiate better pricing and terms across what may otherwise appeared to be unrelated vendors.

3)      Once Lavante establishes links and relationships within the vendor population, a more comprehensive duplicate payment AP review can be performed.

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Profit Recovery Software – a pot of gold!

Wednesday, March 17th, 2010

Happy St. Patrick’s Day.  I always enjoy this holiday.  I love that everyone wears green and speaks openly about leaving work early to make it to happy hour on time.

Today has been a fantastic and festive day and was capped off about 20 minutes ago when I received an unexpected call from a client of mine .  Let’s call him “Don,” he is a Shared Services Director for a F500 manufacturer.  Don called out of the blue to say hello, to wish me a happy St. Patty’s day (one Irishman to another) and to pass along a thought that had to occurred to him last week.   I have to warn you this is reeeeally corny, but flattering at the same time.  If you have a low tolerance for corniness… do not read any further.

Don suggested that Lavante should run a St Patty’s day promotion.  He has been using our profit recovery software for over two years and by his own account it is more effective than any other profit recovery solution he has ever used, and he claims to have “used them all.”  (by our metrics we have delivered over 3 1/2 times  his previous provider – on an annual basis)  His point is that we deliver a “pot of gold” at the end of the rainbow. (corny but true)  His analogy  included a bit about our logo having all the colors of the rainbow…  I’ll spare you any more details than that.  I was so touched that he called out of the blue to say hello, to ask about my daughter and to compliment Lavante.  Put yourself in my shoes…  this is a great feeling.  I have worked my tail off for this customer and he makes it worth the effort.

I love when customers feel this way!! and I love when the work relationship really works.  Don thinks that he has a “pot of gold” because our profit recovery totals are high.  I think I have the “pot of gold” because I have customers like him.

Thanks again buddy….

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IAPP FUSION

Thursday, March 11th, 2010

IAPP’s annual event for AP professionals is scheduled for May 9-13 just outside of Dallas, TX.  Two months remain to register and make your plans to attend.  (Lavante will be there demonstrating solutions for profit recovery, TIN management and Vendor File Management)

I am impressed with IAPP’s resilience in creating this event.  It is no secret that trade show attendance is down this year and many shows are running at about 30% of their participation levels from only a few years ago.  IAPP has done a couple of clever things to battle this trend and I have to say that I am genuinely impressed.

They have partnered with a like-minded association, TAWPI to pull together resources and to broaden the offering to all attendees.  They have introduced a sister company IARP to bring more connectivity throughout the Shared Service group.  They have broadened their offering to become more relevant to Shared Service Directors and CFOs.  This will increase then number of interested parties and it will add more value at the decision maker level.  (Directors are more likely to approve budget for show attendance if the material is relevant to them.) IAPP has also made a very public effort to add more content and value to the show.  They have even added a guided tour of the trade show floor to help call out and demonstrate specific vendor solutions for outsourcing, technology, document management, imaging and almost anything else you can think of.

To date I understand attendance for the event is ahead of last years numbers and there is a very strong buzz in the industry about this show.  Can’t wait to see you all there.

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Benchmarking: the Brussels Sprouts of Business

Tuesday, March 9th, 2010

I work with a professional organization in the Accounts Payable space that is currently spending a lot of time on bringing members together to network and to share ideas about best practices.  There is no shortage of people that are willing to speak about their experiences.  People are often eager to dispense anecdotal wisdom.  What is more difficult to come by however, are the benchmarks and metrics that help to gauge and measure success.  Either people to not want to reveal the the report card they have compiled along their bumpy road or they did not keep a report card to begin with.

Benchmarking, Dashboards, Metrics, Report Cards, these things are a lot like the vegetables of the corporate world.  We all know that they are good for us, but we do not always want to partake.  Not surprisingly however the people and companies that use tools to measure and improve their performance are usually in the best operational and financial health.  They same can be said of physical health for those among us who love the green food group.

Find links to key industry benchmarking docs below.  Take a look and see how you stack up.  You will need to either download or become a member to view the data.

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ERP in and out

Thursday, March 4th, 2010

A theme I see coming up quite frequently is the difficulty my colleagues experience transferring data and reports in and of their ERP systems.  These large platforms add undeniable benefit to an enterprise to be sure, but often transferring data in and out can be unwieldy. 

At an event last week with a number of companies that run SAP I heard a lot of frustration about generating reports from the system.  I introduced the concept of Winshuttle as a solution to the group and the stared back at me like I had six eyes.  They were not aware of the product. 

In full disclosure Winshuttle is a strategic partner of Lavante, we use them to support the transmittal of our Profit Recovery claims directly into our client’s system.  But in this setting, our usage had no relevance, I was presenting Winshuttle as a solution to a problem.  The larger take away is that there are surprisingly high number of people on many different platforms that are experiencing difficulty migrating data.  but there are solutions.

Winshuttle is  the most appropriate middle ware for SAP, but for folks running Oracle, PeopleSoft, Edwards, Lawson or any other of the usual suspect including Legacy and homegrown systems you may find some relief in the following tools if you are having difficulty transporting data and reports in and out of your system:

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Inter-Company Communication!

Wednesday, March 3rd, 2010

I am feeling great right now, we just had our monthly all-hands company meeting and we could not be doing better through the first two months of 2010.  We have 6 new clients with 4 more queued up for March and we have hired ten new folks across all departments, and our Profit Recovery production is through the roof!   Today was a cross company love fest, but I want to call out one group specifically… I think there is a bigger message here.

Out Product Veep, Leigh Anne, who heads our engineers gave a presentation on 2010 road map and  roll out, but before she got into the details she opened with a “Thank You” slide which listed about ten other employees from outside her department.  These were employees that had sent emails to the dedicated ”product suggestion” email address.  Months ago Leigh Anne established an email for all employees to send ideas about how to improve the company software and functionality and apparently many people took her up on it, especially the operations/audit team.  To some VP’s the thought of opening the suggestion flood gate may be imposing, but Leigh Anne thrived on the critiques and on the forward thinking ideas.  As she conveyed her thank you she was almost gushing about how unprecedented it was to see so many people speaking up and sharing ideas.

I think that story says a lot about Lavante, but it is more a statement about corporate health.  Many companies employ open door policies horizontally and vertically throughout the organization and that is a great thing, but not many companies remove the door from the hinges and send out invitation to visit.  This communication model requires great management and a company commitment to innovation.  Bravo Leigh Anne.

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