Maximizing Statement Audit Results: Best Practices to Drive Fast, Continuous Credit Recoveries

I recently had a long talk Sherry DePew, V.P. of Account Management at Lavante and former Director, Shared Accounting Services at Boise Cascade, about how to conduct the most successful statement audit process, and what that really meant to our customers. I took copious notes during the conversation, and wanted to share her thoughts on issues, such as the impact of credit aging on statement audit recoveries, the different types of credits captured, and how without a statement audit process, these credits can be lost over time.