Posts Tagged ‘Accounts Payable Software’

IAPP FUSION Product Launch

Wednesday, May 12th, 2010

Lavante CEO, Joe  Flynn successfully got Lavante Connect kick-started in front of the “IAPP Emerging Technology Tour” in the FUSION 2010 exhibit hall on Tuesday Morning filled with approximately 1600 financial professionals.  Earliest reactions have been fantastic and FUSION attendees have been flooding the booth the review a demonstration of the new products and platform.

Sherry DePew followed  Joe’s lead with a standing room only workshop where she discussed portals and demonstrated our product. She was held after her session by attendees with lingering question for about thirty minutes.

This is a game changer!  Proud of the new developments and proud to be a Lavantine!

divider image

Supplier Information Management (SIM)

Thursday, April 29th, 2010

A week ago I blogged the answer to some questions about a recent press release regarding our Q1 growth… in the blog I let slip a teaser about a new product…  after a few more queries…  I will reveal the following:

Powered by the underlying Lavante ConnectTM platform which is hands down, the premier tool for driving communication compliance across a supplier population of any size, Lavante has unified their development team of 13souls under one game changing goal: Supplier Information Management (SIM)

This is not what you have read about anywhere else, this is not vaporware, this is not one way.  This is the soup and the nuts.  This is hard ROI…  You get both the industry leading recoveries and the supplier information together.  Pays… for… itself…

This is connection to all suppliers… for all of your departments with workflow and automation and two way communication with the click of a mouse.  This is data and docs and proactive updating based on your needs and controls.  This is much more than you have seen anywhere else but you need to hold on for a few more days…

Blast off is on May 11th in Dallas.

divider image

Recovery Auditing Misconception #4

Wednesday, April 28th, 2010

Recovery Auditing Misconception #4:   I don’t have the time or resources to support this process

The Short Answer:

It takes very little of your time or resources to support a Lavante recovery audit.  All you need do is send a basic vendor file and dedicate one employee for typically an hour per week.

How is this possible?

To begin an audit: Lavante can get started working from a data file that in many instances requires less than an hour for clients to generate. AP typically can create the data file Lavante needs and client IT does not need to get involved.  This is all that’s required for a full recovery audit.

To support an ongoing audit: Clients working with Lavante typically require less than one hour per week to receive and upload verified claims and vendor file updates into their system. No onsite Lavante personnel are ever needed to support the effort.

Clients who wish to save additional time can work with their Lavante Account Manager to integrate claims directly into their ERP system.  Lavante will automatically match claims against an internal credit listing, thus pre-checking the credits and enabling clients to upload credits directly as ledger entries with no manual intervention.

Lavante InSight

For companies concerned about the time commitment or skeptical of the potential benefits of performing a recovery audit, Lavante offers a way for clients to test and sample the service before fully engaging.

Lavante InSight™ gives you a view of the recovery audit you might have. It generates an estimate of the likely cash recoveries and vendor updates you will receive if you choose to engage in a Lavante Strategic Recovery audit. Utilizing your master vendor file, InSight leverages Lavante’s extensive database of historical audit detail, a proprietary, on-demand software application and our Supplier Network of over two million companies to develop a comprehensive vendor and recovery analysis. InSight previews potential cash recoveries, duplicate and related vendors, recovery projections over time, vendor updates, and more.

divider image

Supplier Credit Recovery

Saturday, April 24th, 2010

Supplier credit benchmarking from the front lines.

Every industry has its fair share of reports, surveys, data points, and sound bites.  The Profit Recovery industry is no different.  In the last few years we have performed quite a bit of analysis and benchmarking to uncovered some compelling data about recovering credits from your vendors and suppliers.

From a survey of over 100 clients and prospects, we have discovered that most traditional recovery providers sample only the top 5-20% of your vendor population when reviewing vendor-side credits.  Our survey elaborates (based on feed back from AP professionals) that without the aid of a communication compliance engine (Lavante is the only firm with such an application) traditional statement audit reviews, whether they are done by third party firms or by internal efforts, simply cannot support in-depth, comprehensive vendor penetration with manual methods and thus cap out at 20%.

Our supplier credit recovery benchmarking demonstrates that 61% of vendor credit opportunity resides in the lower 80% of your vendor file.  To put it another way, traditional manual methods will find, at most, 39% of credits available to you.

Another fact you may not be aware of is that 37% of supplier-side claims come from product returns.  This category is by far the largest we are tracking.  And it has huge implications not only to the existing processes you have for returns transactions, but also on where your profit recovery audits should focus.  In contrast, we’ve found that only 9% of supplier-side claims are the result of duplicate payments.  Keep in mind that these numbers vary depending on industry.

Some other interesting metrics indicate that the average claim amount from a supplier credit recovery review is $817 (with a range of about $400-$1200).  We have also discovered that the actual recovery potential for vendor credit recovery is $600,000 -$900,000 per $1Billion in addressable spend volume. Although we are the only recovery provider to project recoveries below the typical industry benchmark ($1M per $1B in spend) we feel confident that this carefully calculated metric passes both the scientific test and a gut test as well.  When we approach new prospects and we explain that depending on their industry they stand to recovery within this range that data is always well received based on what they have actually seen from other firms and not what they have been promised.

Based on our discoveries, we have also determined that for every month you do not perform an in-depth automated supplier credit review, you risk losing $63,000 per billion dollars of spend with no chance of recovering it.  While $63,000 may not be a huge amount for you, if you spend multiple billions of dollars and delay just a quarter’s time, that $63,000 figure becomes a very large sum of money.

If you have any more questions about our benchmarking survey please join the conversation…

divider image

Our Latest News: Recovery Audit Technology Leader Lavante Continues Record Growth

Saturday, April 24th, 2010

On Wednesday, we released a straight forward news story about our Q1 success: Recovery Audit Technology Leader Lavante Continues Record Growth. The story reported that we are growing quickly and that we are moving to a new larger facilty in San Jose.  The story was very direct and did not elaborate on too many details.   I was suprised by a volume of incoming emails and calls asking for more details.  On Wednesday alone I heard from three clients and three reporter/analysts.  More emails and calls continue to make there way in…

I’d like to elaborate a little bit more on the story for the Lavante watchers in the audience.   Our new grade A facility is in the Santa Teresa area of San Jose and the property manger tells me it is over 26,000 square feet!  I do not want to risk a blister trying to walk through and measure it myself.  We plan to have our entire operation moved over in a couple months, but we are in the middle of three major trade events in the next month and we are rolling out a brand new product in three weeks so some of us are having a hard time packing our boxes.  (uh-oh… more phone call and emails from that “new product” teaser I am sure)

Regarding new business… how do I put this?  As the articles inicates, Q1 was a record quarter, but we’ve nearly already beat it in April alone.  Yes you read that correctly.  Clients are closing more quickly and they are growing larger in size…  In 2010 we have begun workng with three of the largest private companies in the U.S. and our new public clients are averaging a Fortune rating of F297.

I hope that answers any questions, but I am always available to discuss further.

divider image

Recovery Auditing Misconception #3 of 4

Friday, April 23rd, 2010

Recovery Auditing Misconception #3:  Profit Recovery is not a current Priority and I can afford to wait.

The Short Answer

You may not be aware of it, but credits age and disappear over time. Once gone, they can’t be recovered. Our results show that delaying Lavante’s review could cost your company $62,500 per month for every billion dollars of your annualized spend. That’s for every month you delay.

Why?

Lavante’s core product focuses on the AR balances of your vendors and discovers credits that you didn’t even know existed.  However, vendors are constantly reconciling and cleaning their AR records.  Unapplied credits have a “shelf-life:” as they age and go unclaimed, they’re applied by the vendor to offset unrelated disputed invoices or unearned discounts, or eventually written-off.  Unlike client AP records, there often isn’t a historic database that preserves ledger entries after they have been removed.  Thus, if a vendor removes a credit from their AR record, then it’s usually lost with no possibility of recovery.

Lavante’s exhaustive benchmarking metrics point to a number of reasons why it is vital to begin the review immediately.

  • Based on over a million data points, Lavante research suggests that after an open credit has aged over 90 days, you have less than a 20% chance of recovering that credit without third party intervention.  This subset of credits that age beyond 90 days accounts for potentially millions of dollars on an annual basis and should be part of your existing standards for managing working capital.
  • Lavante recovers for clients a consistent range of between $600,000 and $900,000 per every billion dollars in addressable spend. If not audited, this is the amount lost annually (see the figure below) due to vendor aging activity. This recovery history suggests that every month you delay reviewing these dynamic vendor records, you stand to lose $63,000 per billion dollars you spend (1/12th or 8% of your potential annual recovery opportunity).

divider image

Recovery Auditing Misconceptions #2 of 4

Sunday, April 11th, 2010

Recovery Auditing Misconceptions #2 of 4:  I already have a recovery auditor so I cannot use Lavante now.

The Short Answer

The Lavante Profit Recovery product is complementary to alternative recovery solutions.  Whether you are currently engaged with another provider, wrapping up an engagement, or planning to engage in the near future, Lavante’s unique offering is effective alongside a competitive firm or as a standalone engagement. The result in either case will be increased overall cash recoveries.

Why?

Traditional recovery audit firms specialize in client-side AP auditing.  The techniques needed to perform AP auditing are not the same as those needed to perform two-way communications with a virtually unlimited number of vendors.  When it comes to vendor contacts, traditional AP audit firms offer a cursory review at best and focus on a small subset of vendors.  Lavante does encounter instances when a client’s existing vendor review is contributing to the overall recovery effort, but in every instance where Lavante has been awarded the engagement, the vendor-side recovery dollar total has increased by a multiple while adding a comprehensive vendor file management component.

Lavante has the ability to penetrate much more deeply into a client’s vendor base due to three main factors.

1)      Our Proprietary Communication Application:  Lavante has developed a proprietary software application to perform automated, ongoing communication with virtually an unlimited number of your vendors.  Sophisticated tracking and workflow adjusts the communications process based on responders and non-responders, helping drive compliance from the largest proportion of vendors possible.

2)      The Lavante Supplier Network:  Lavante has built and maintains a supplier network that is leveraged constantly to help update client vendor records and pursue communication with non-respondents.

3)      Vendor File Management Services:  Lavante staffs every engagement with a team of experts to review vendor documents and facilitate communication efforts with vendors.  ’What’s more, our vendor analytics software helps spot vendor relationships that are not otherwise obvious. By combining automation with persistent and experienced auditors, vendor compliance rises dramatically.

Because no other company in the industry has the same vendor focus and reach that Lavante does, it’s possible to work alongside an existing audit firm with little overlap. Overall, audit recoveries will rise dramatically as a result. Of course, Lavante can also perform the complete audit and totally replace another audit firm’s efforts.

divider image

IAPP Masters Session

Thursday, April 1st, 2010

From the IAPP website:  THE MASTERS SESSION (At Fusion 2010 – for CFOs, Controllers, and Senior Shared Service Leaders) Wednesday, May 12, 2010 9:45 am – 5:15 pm

The Masters Session is not a seminar. It is an opportunity to engage in thoughtful discussion with your peers in the business world. There will be no Powerpoint presentations. There will be no team building exercises. There may be some motivational speakers, but they will be sitting right across the table from you. Or, it may even be you.

The Masters Session is not for everyone. CFOs, Controllers, and Senior Shared Service Leaders are invited to participate because you represent the pinnacle of leadership in AP, AR, and financial accounting. Invitations are non-transferable, however, you are welcome to bring one member of your team, and if you do – your attendance is free of charge.

The Masters Session is designed for you. This event is being developed by some of the world’s most innovative business finance leaders. These experts will initiate discussion and moderate the discourse, ensuring a valuable, high-quality experience for top-ranking financial executives. See core topics for discussion here.

The Masters session is designed by you. This is an invitation not just to attend, but to help formulate the event. What issues do you need to address? Which challenges do you need the most help with? Tell us, and we will include it in the discussion. Chances are, what matters to you also matters to your peers. And that’s what matters to us. Upon registration, send your discussion topics in advance of the event to masters@theIAPP.org

divider image

The Power of the Software Demo

Tuesday, March 30th, 2010

I have noticed a pretty compelling trend as it relates to our sales cycle and trade shows.

Most shows in the AP space place a heavy emphasis on attendee education and offer a number of tracks for everyone to attend and learn about the latest trends in the Accounts Payable.  All of these shows accept sponsorship from service providers and create a forum for professional in the space to interface with service providers to encourage education about service providers’ offerings.

The most common type of attendee/sponsor interaction is a tradeshow floor which as most of you know consists of colorful booths and clever give aways. Shows which offer these types of forums are very helpful and always fun.  Another type of interaction are the shows that, in favor of a tradeshow floor, offer a series of one-on-one meetings between professionals representing major corporations and service providers.  These shows are typically smaller and have a very different feel about them.

SO why am I bringing all this up?  In our business we usually experience a 120-150 day sales cycle.  That is to say, it takes about 4-5 months to meet a new company, educate them on our software products and begin doing business with them.  This average is actually good for our particular market, but it is certainly not the fastest sales cycle.

An interesting trend has been revealed; when we attend typical trade shows we close business in our average sales cycle, but when we attend shows with one-on-one meetings we drop our sales cycle down to 60-75 days.  In other words when we meet with buyers and show them our software on “day one” they buy from us in half the time.

It has ocurred to me that this particular blog may be better suited for a marketing blog, but I think this empirical data says a lot about the AP industry.  I believe professionals in this space are open to adopting new technology, but it is sometimes difficult to convince buyers that we have a new and unique approach.  A lot of providers are using the same phrases, ”faster,” “new techology,” more recoveries,” etc.   In most cases the first half of the 120-150 day sales cylce is convincing the buyer that we really are different.  When we finally get that point across and we earn the right to demonstrate our software… that is when the sale begins to accelerate.

divider image

Recovery Auditing Misconceptions #1 of 4

Saturday, March 27th, 2010

Recovery Auditing Misconception #1 of 4:  There aren’t enough recoveries to justify the effort

The short answer:

You don’t know what you don’t know. Especially if you don’t, or can’t look. Often, companies that we speak with have been underwhelmed by the volume of recoveries that traditional profit recovery firms have identified in the past, so they don’t believe there’s much money to be recovered.  They don’t realize they’re looking at only the tip of the iceberg. Lavante’s approach delivers expanded levels of recovery because Lavante does a much more comprehensive audit and thus reviews a completely different set of data than traditional firms can. This generates a completely different result.

Why?

Unlike traditional firms that primarily review historic client AP records, Lavante’s method focuses on opportunities beyond AP records and delivers a higher yield as a result.  Lavante begins with an exhaustive review of vendor AR statement data.  Where traditional firms review a sample of vendor records, Lavante leverages its proprietary communication application to correspond with virtually all of client’s active vendors.

Comprehensive vendor communication leads to significant opportunities for profit recovery in three major areas:

1)      Although recovery totals are generally weighted toward larger vendors, our experience has shown that the lower 80% of the population (on the basis of spend) represents 61% of the vendors with credits. Since others don’t typically communicate with these vendors, these credits typically go unrealized. (see sidebar)

2)      Communicating directly with vendors enables Lavante to manage and clean the client’s vendor file – fewer duplicate vendors leads to fewer duplicate payments. Moreover, establishing the links and relationships between vendors opens the door to negotiate better pricing and terms across what may otherwise appeared to be unrelated vendors.

3)      Once Lavante establishes links and relationships within the vendor population, a more comprehensive duplicate payment AP review can be performed.

divider image