Posts from August, 2010

Vendor Statement Audit – A Best Practice for AP Departments (Part 2 of 2)

Thursday, August 26th, 2010

In part one of this blog we discussed how the traditional approach to vendor statement auditing recovers only up to $100,000 per every $1B audited annual whereas a proper statement audit should recover 5-10X that amount.  In this blog I would like to discuss how and why Lavante is able to hit those much higher numbers.

Lavante Recovery is the industry’s premier statement audit product.  The Lavante Recovery application and services are built on the industry’s most powerful platform for communicating with suppliers, collecting AR data, discovering credits and delivering recoveries to clients.  Lavante Recovery targets the entire addressable supplier population without bias and commonly achieves compliance rates above 90%.  It is systematically impossible for any other competitive statement audit process to out-recover Lavante’s process.

Lavante’s outreach includes initial and ongoing requests for AR data as well as follow up requests for non-compliant suppliers.  Follow-up requests alternate by email, fax, mail and phone to maximize exposure and response rates.   Lavante electronically archives all incoming documentation and data per supplier per client for retrieval at any time. Dedicated auditors review all documents for potential credits and communicate directly with the supplier to secure written verification of all claims.  Recoveries are delivered to clients via an on-demand application in weekly batches accompanied by supporting documents and communication detail.

Based on ten years of benchmarking, Lavante has determined that 61% of credit-generating suppliers are distributed throughout the lower 80% of a company’s addressable vendor master file.  Through their expansive review, Lavante delivers clients between $600,000 and $900,000 per every $1 Billion audited.  In addition, Lavante delivers a complete suite of supplier reports and best practice recommendations for vendor file management.

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Accounts payable’s impact on the bottom line

Wednesday, August 25th, 2010

A recent study conducted by Forrester Research on behalf of Basware, a provider of purchase-to-pay solutions, shows the significant impact that accounts payable can have on an organization’s bottom line. Representatives from 550 accounts payable departments located across the globe participated in the survey. On average, they processed 93,000 invoices annually, of which 6,000 or so contain errors. Forty percent of the invoices were based on purchase orders.

The survey found that errors and inefficient processes within AP can cost real money. In the last year, just under one-third of survey participants had foregone early payment discounts, while 27 percent had incurred late payment fees.  (more…)

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Vendor Statement Audit – A Best Practice for AP Departments (Part 1 of 2)

Thursday, August 19th, 2010

Since the beginning of the recovery audit industry, traditional firms have focused their attention on client AP data to perform recovery reviews.  Statement auditing (the practice of collecting and reviewing supplier AR records) required a different process than a client-side review.  Due to manual labor and outreach requirements, traditional firms review only a small subset (the top 5-20%) of the addressable supplier population. As a result, traditional firms report that statement audit claims comprise only 5-10% of their total recovery effort.  These firms also report overall recoveries of approximately $1 Million in annual recoveries per every $1 Billion audited, which means that traditional firms are recovering only up to $100,000 in statement audit claims per every $1 Billion audited.  This total is a very small percentage of the true opportunity of a properly executed statement audit.

A statement audit, done correctly, should include a review of all addressable suppliers and will uncover 10–20 times the statement audit claims of a traditional recovery audit.  A specialized statement audit firm focuses their attention on nuances of the vendor master file as well as the AR records of the individual supplier.  A proper statement audit includes a thorough review of supplier relationships and should also provide some mechanism for patching the missing and/or inaccurate data that commonly plagues a company’s supplier records.

Specialized statement audit firms must perform two-way communications with a massive volume of companies and should demonstrate an automated method for soliciting, tracking, re-soliciting (if necessary), collecting, archiving, retrieving, and performing workflow for supplier AR records.  An ideal system will also include consideration for leveraging many different forms of outreach (email, phone, fax & mail) to maximize compliance.

Considering the communication and work flow demands of a proper statement audit, it is understandable why traditional firms cannot perform the large scale review.  Traditional methods for reviewing client-side data simply do not translate into a successful statement audit.   Only a firm specializing in statement auditing should perform the review.

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Unclaimed property audits on the rise

Wednesday, August 18th, 2010

According to the National Association of Unclaimed Property Administrators, state treasurers and other agencies currently hold nearly $33 billion in unclaimed property. The term “unclaimed property” can cover a variety of payments or accounts, such as vendor payments, AR credits and payroll checks, for which the owner hasn’t been found after a year.. Unclaimed property reverts to a state agency within the owner’s last known state of residence or incorporation after the year has passed. The agency is charged with trying to track down the rightful owners. In most cases, claims on this property can be made into perpetuity, either by the owner or the heirs. (more…)

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Lavante SIM for Supplier Information Management

Wednesday, August 11th, 2010

Hello All,

I am very proud to announce that Lavante SIM was released for general availability on August 9th.  This launch marks the expansion of our vendor file management services into a larger suite of supplier information management products and services.

Lavante SIM has been created specifically to address the feedback that we have received from the market over the years about the challenges that all of you face.   Lavante has learned that supplier information is integral to optimizing relationships with suppliers and for maximizing the value from your ERP system and other automated solutions.  Used correctly, a well-kept supplier master data file is a strategic asset that you can leverage into time savings, resource savings and dollars to your bottom line.

The collection and management of supplier data is more important now than ever based on the growing number of regulations and controls that your departments are faced with.  In that last years alone stricter penalties and controls have accompanied new OFAC screening laws, Sarbanes Oxley and diversity mandates (to name a few).  In just the last few months, 1099 tax legislation was included in the new health care bill which will require you to collect TINs, W-9s and W-8s and to perform 1099 reporting on a larger scale than ever before.  Your companies will likely need to implement new policies and new systems to manage supplier information and stay in compliance.

Lavante SIM has been built as a direct solution to the challenges that you and your departments face.  The on-demand application is the industry’s most advanced solution and enables companies to proactively engage with suppliers on an ongoing basis.  The product drives 8 times the compliance of any other competitive solution and manages communication across the entire supplier lifecycle, from on-boarding, to data capture and validation, to automated maintenance.  Lavante SIM can help you with vendor master file cleansing as well as TIN collection and validation against the IRS website.  The product will even help to reduce costs and labor of ERP installs and upgrades.

We are proud to announce the delivery of this revolutionary product and we are proud to work so closely with our clients to create real solutions to major industry problems.  I encourage you to reach to your Lavante contact person or to visit the Lavante website at www.lavante.com to learn more.

Thanks for taking the time to read this,

Joe Flynn, Founder and CEO, Lavante Inc.

Lavante Supplier Information Support:
408-754-0491
888-610-0757

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Taming Vendor Credits, Part Two

Tuesday, August 10th, 2010

Last week, we looked at the causes of most vendor credits, and offered some ideas for tracking them. Now, we’ll look at software and auditing when it comes to vendor credits.

Software solutions that consolidate and analyze your vendor and accounts payable data also can help you stay on top of vendor credits. What’s more, many software solutions let you automatically send queries to many vendors at the same time. To be sure, it’s not uncommon for just 15%-25% of vendors respond to an initial mailing. However, Lavante typically sees response rates grow to more than 90 percent, particularly when we combine updated data from our vendor network with proprietary communication software. At times, a second round of requests also may be necessary. (more…)

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Taming Vendor Credits, Part One

Tuesday, August 3rd, 2010

Most vendors have money that actually belongs to their customers – AKA “vendor credits.” For instance, the customer’s accounts payable department may have forgotten to deduct a discount and overpaid an invoice. Or, the vendor may inadvertently have double-billed a customer and been unable to return the money.

While many firms overlook these credits, doing so can cost them. “Vendor credits generally total between $600,000 and $900,000 for every billion dollars a company spends,” says Joe Flynn, Lavante CEO. (more…)

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